If you’re ready to work hard, be part of a supportive team, and grow your career in a business that values its people, we’d love to hear from you

Key responsibilities

• Respond to all inbound enquiries and sales channels such as Email / Social Messaging / WhatsApp / Phone
• Providing a VIP Service to Every Customer: Whether helping a new or regular customer you’ll go above and
  beyond to make their experience amazing
• Being a Brand Ambassador: You’ll proudly represent our brand, creating an exceptional experience for
  everyone you interact with
• Take all opportunities to convert conversations into sales and organise these in a timely and efficient manner
• Work collaboratively with the team to ensure the latest Ticket information is always shared
• Build a strong rapport with our hotel partners, handling conversations with care and confidence.
• Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You’ll turn
  difficult situations around with your patience, empathy, and problem-solving skills
• Handling Changes: You’ll be the go-to expert for customers needing to make changes to their bookings,
  either due to Fixture changes or changes of travel plans and advising on the best hotel available options.
• Upsell and book Stadium Tours on separate portal
• For any additional bookings or amendments, you will be requesting payments to secure them and updating
  all order and customer records accordingly, once payment has been received
• Generate Gift Vouchers, Gift Letters, Uber Travel Vouchers when necessary and maintain logs accordingly
• Follow up customers online failed orders, offer advice and support for converting these into sales

General Skills and Attributes

• Customer focussed with exceptional customer service skills
• Extremely well organized with the ability to perform under tight deadlines
• Excellent communication (written and oral) and interpersonal skills – with the ability to effectively communicate with people at all levels
• Flexible and adaptable
• Conflict management/resolution
• Highly self-motivated
• Enthusiasm and willingness to be flexible in approach to achieve desired outcomes.
• Pro-active and engaging style
• Strong ‘can do’ attitude
• Remain calm under pressure
• Rigorous attention to detail
• High work commitment
• Willing to self-evaluate and work towards continuous improvement

Person Specification:

• Customer service experience, particularly over the telephone / email / messaging / in-person
• Good interpersonal and oral communication skills
• Good problem solving and organisational skills
• Numerate
• Computer literate – Google Sheets / Microsoft Office / Word / Excel / WordPress
• Can juggle multiple tasks at the same time
• Can meet and exceed deadlines

Experience of the following would be an advantage:

Strong knowledge and interest in the sporting and events industry would be advantageous, also ticketing sales

processes, sales procedures, online booking, box offices, database and CRM Systems.

Previous experience required:

Customer Service, Sales, Problem solver, Events, Ticketing, Hospitality

Keen interest in:

Sporting Events / Tourism & Leisure / Events

Company Benefits:

• Office Hours 9:00 – 17:30 (Can be flexible)
• Monday – Friday
• 25 days holiday (pro-rata) + Bank Holidays
• Please note some evening and weekend work may be required around key events
• Any overtime accrued will provide time off in lieu
• Smart casual dress code
• Free onsite car parking

Send your CV & Details to – CV@charlesfranciscooper.co.uk  (please state in the Subject line – Customer Services Exec, Liverpool)

Charles Francis Cooper celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

(Charles Francis Cooper are acting as an employment agency)

The post Customer Service Executive appeared first on Charles Francis Cooper.

Applicants must be based and have the legal right to live and work in the UK.

Location – Central Scotland / Central Belt – other UK locations considered

Salary and benefits will be competitive and aligned with experience and qualifications.

Overview

Our client is seeking an experienced Associate Structural Engineer to take a senior technical and team leadership role within an established multidisciplinary engineering consultancy.

The position combines technical leadership, project delivery, team development and client/commercial responsibility. The successful candidate will provide technical leadership across complex projects involving buildings, civil structures and industrial assets, with particular expertise in structural design, assessment and refurbishment.

Alongside project delivery, they will support the development of engineering capability through mentoring and coaching, while contributing to client relationships, proposals, tender submissions and the continued growth of the structural engineering business.

The Role

• Lead and manage the technical delivery of building and engineering projects from concept through to detailed design.
• Provide technical leadership across structural design and structural assessment commissions.
• Take responsibility for complex structural engineering projects and provide technical direction where challenging engineering issues arise.
• Maintain technical quality across work undertaken by engineers operating under your supervision, providing effective coaching, guidance and technical review.
• Contribute to successful project delivery, client satisfaction and commercial performance.
• Manage projects against agreed quality, budget and resource requirements.
• Play a key role in design risk management and mitigation and support a positive engineering safety culture.
• Promote technical good practice and continual improvement, including sharing lessons learned from completed and ongoing projects.
• Help develop and grow specialist structural engineering capability through recruitment, mentoring, training and staff development.
• Work directly with clients to establish requirements, define scopes of work and develop project proposals.
• Provide technical input into tenders and bid submissions.
• Work alongside senior management, Business Development and Marketing functions to develop opportunities with existing and prospective clients.
• Communicate effectively with internal disciplines, clients and other external stakeholders.

Candidate Requirements

• Significant structural engineering experience gained within an engineering consultancy environment.
• High-level technical expertise in structural engineering across buildings, civil structures and industrial assets.
• Extensive experience of structural design, refurbishment and assessment.
• Ability to lead and coordinate technically complex structural projects with a high degree of autonomy.
• Strong knowledge of applicable industry standards and guidance covering the design, assessment and refurbishment of buildings.
• In-depth understanding of structural loading and methods of structural analysis.
• Expertise in the design and assessment of reinforced concrete, steel and other structural materials.
• Proficiency with specialist structural analysis and design software.
• Competence with Microsoft Office, CAD, Revit, Tekla and other relevant industry software.
• Proven experience developing technical resources and providing technical leadership to other engineers.
• Experience of line management, coaching and staff mentoring.
• Strong technical report-writing capability and confidence presenting engineering findings and recommendations.
• Ability to manage multiple concurrent projects and demanding delivery timescales.
• Strong written and spoken English, verbal communication and interpersonal skills.
• Full UK driving licence and ability to attend client sites as required.

Qualifications

BEng, MEng or MSc in Civil / Structural Engineering.

Chartered with IStructE or ICE.

Ideally You Will Have

Experience of temporary works design.

An established technical profile, with recognition from clients and industry contacts as a structural engineering specialist.

Working Arrangements

• Permanent, full-time position.
• Hybrid working.
• Central Scotland / Central Belt preferred, although other UK locations may be considered.
• UK travel will be required, with occasional overseas travel and overnight stays depending upon project requirements.
• Legal right to live and work in the UK is required.

Package

• Competitive salary.
• Attractive benefits package.
• External and internal training tailored to the individual.
• Career development, including active participation in professional organisations.
• 33 days’ annual leave, inclusive of public holidays, with the option to buy and sell holidays.
• Contributory pension scheme.
• Employee assistance programme.
• Employee referral scheme.
• One paid volunteering day per year.
• Flexible parental leave options.
• Cycle to work scheme.
• Electric vehicle scheme.

Application Details

Send your CV & Details to – CV@charlesfranciscooper.co.uk

(please state in the Subject line Associate Structural Engineer I am applying for)

Charles Francis Cooper celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

(Charles Francis Cooper are acting as an employment agency)

Keywords

Associate Structural Engineer, Structural Engineering, Civil Engineering, Structural Design, Structural Assessment, Structural Refurbishment, Buildings, Civil Structures, Industrial Structures, Industrial Assets, Reinforced Concrete, Steel Structures, Structural Analysis, Structural Loading, Temporary Works, Design Risk Management, CAD, Revit, Tekla, IStructE, ICE, Chartered Structural Engineer, Chartered Civil Engineer, Technical Leadership, Engineering Consultancy, Project Management, Team Leadership, Staff Mentoring, Business Development

The post Associate Structural Engineer appeared first on Charles Francis Cooper.

Applicants must be based and have the legal right to live and work in the UK.

Location – Central Scotland / Central Belt – other UK locations considered

Salary and benefits will be competitive and aligned with experience and qualifications.

Overview

Our client is seeking an experienced Technical Director – Structural Engineering to take a senior technical and leadership role within an established multidisciplinary engineering consultancy.

The position combines technical leadership, team development, project delivery and client/commercial responsibility. The successful candidate will lead the development and growth of the specialist structural engineering team while providing technical leadership across complex projects involving buildings, civil structures and industrial assets.

Alongside maintaining an active technical role, they will be responsible for developing engineering capability through recruitment, mentoring and training, while supporting client relationships, proposals, tender submissions and the continued growth of the structural engineering business.

Key Responsibilities

• Take technical leadership of complex structural engineering commissions.
• Build and develop specialist structural engineering capability, including recruiting, mentoring, training and developing team members.
• Take responsibility for effective project delivery, including technical quality, budgets and allocation of resources.
• Identify, manage and mitigate design-related risks throughout project delivery.
• Coordinate effectively with clients, project stakeholders and internal multidisciplinary teams.
• Work directly with clients to establish project requirements, agree scopes and develop appropriate proposals.
• Contribute technical input to tenders, bids and project proposals.
• Work alongside senior management and commercial teams to identify, develop and secure opportunities with both existing and prospective clients.

Candidate Requirements

• Substantial experience within engineering consultancy, particularly involving structural design, assessment and refurbishment.
• Strong technical capability across buildings, civil structures and industrial assets.
• Detailed understanding of applicable engineering standards and guidance governing structural design, assessment and refurbishment.
• Strong knowledge of structural loading and appropriate analytical methods.
• Proven capability in the design and assessment of reinforced concrete, steel and other structural materials.
• Competence with specialist structural analysis and design software.
• Experience leading technical teams and developing engineering capability.
• Proven people-management, coaching and mentoring experience.
• Strong technical reporting skills, including presenting engineering findings and recommendations.
• Ability to manage several concurrent projects while working to demanding timescales.
• Strong written and verbal communication skills.
• Full UK driving licence, with the ability to travel to client sites when required.

Qualifications

• BEng, MEng or MSc in Civil / Structural Engineering, or an equivalent qualification.
• Chartered status through IStructE or ICE.

Ideally You Will Have

• Experience of temporary works design.

Working Arrangements

• Permanent, full-time position.
• Hybrid working arrangement.
• UK travel will be required, with occasional overseas travel and overnight stays depending on project needs.
• Applicants must have the legal right to live and work in the UK.

Send your CV & Details to – CV@charlesfranciscooper.co.uk  (please state in the Subject line – Structural Engineering Team Lead Application)

Charles Francis Cooper celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

(Charles Francis Cooper are acting as an employment agency)

Keywords:
Structural Engineering | Structural Design | Civil Engineering | Industrial Structures | Engineering Consultancy | Project Leadership | Structural Analysis | Engineering Projects

The post Structural Engineering Technical Director appeared first on Charles Francis Cooper.

Overview

Our client is seeking an experienced Ecologist to join a growing ecology and biodiversity consultancy team delivering projects across the UK.

The successful candidate will lead ecological consultancy projects supporting infrastructure, development and environmental planning programmes. The role combines field ecology, technical assessment and project leadership, with responsibility for delivering ecological surveys, technical reports and ecological advice to clients.

This position would suit an experienced ecological consultant capable of managing projects, mentoring junior ecologists and providing high-quality ecological input into planning and environmental assessments.

Key Responsibilities

Typical responsibilities may include:

• Leading and managing ecological consultancy projects
• Delivering Ecological Impact Assessments (EcIA) for development and infrastructure projects
• Completing Habitat Regulations Assessments (HRA)
• Providing ecological input into Environmental Impact Assessments (EIA)
• Leading and coordinating ecological field surveys and habitat surveys
• Undertaking and managing protected species surveys
• Preparing ecological mitigation strategies and advising on biodiversity constraints
• Supporting planning applications by providing ecological technical assessments
• Advising clients on ecological legislation and biodiversity planning policy
• Managing project delivery including programme planning, budgets and client liaison
• Preparing and reviewing ecological technical reports
• Supporting GIS mapping and ecological data analysis
• Providing technical oversight and quality assurance of ecological outputs
• Mentoring junior ecologists and supporting team development
• Developing client relationships and contributing to proposal preparation and business development

Candidate Requirements

Candidates should demonstrate strong ecological consultancy experience and the ability to manage projects and client relationships.

The successful individual will ideally possess:

• A BSc or MSc in Ecology, Environmental Science or a related discipline

• Membership of the Chartered Institute of Ecology and Environmental Management (CIEEM) or eligibility to join
• Experience delivering Ecological Impact Assessments (EcIA)
• Experience supporting Habitat Regulations Assessments (HRA)
• Experience contributing to Environmental Impact Assessments (EIA)
• Strong knowledge of UK ecological legislation and biodiversity planning policy
• Experience leading ecological surveys and protected species surveys
• Experience managing ecological consultancy projects and client relationships
• Strong report writing and technical communication skills
• Experience using GIS tools for ecological mapping and analysis
• Full UK driving licence and willingness to travel for site surveys

Desirable experience may include:

• Chartered Ecologist (CEcol) or Chartered Environmentalist (CEnv) status
• Ornithology survey experience
• Protected species survey licences (e.g. bats, badger, great crested newt, otter)
• Experience supporting infrastructure, utilities or renewable energy projects

Send your CV & Details to – CV@charlesfranciscooper.co.uk  (please state in the Subject line – Senior / Principal Ecology Consultant)

Charles Francis Cooper celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

(Charles Francis Cooper are acting as an employment agency)

Keywords:
Ecology | Ecological Impact Assessment | EcIA | Habitat Regulations Assessment | HRA | Environmental Impact Assessment | Protected Species Surveys | Biodiversity | Ecological Consultancy | GIS | CIEEM | CEcol | CEnv

The post Senior / Principal Ecology Consultant appeared first on Charles Francis Cooper.

Overview

Our client is seeking an experienced Director of Ecology & Biodiversity to lead and grow a multidisciplinary Ecology & Biodiversity team across the UK.

This senior leadership role combines technical excellence, commercial leadership and people management. The successful candidate will lead the continued growth of the ecology business, ensure high-quality technical delivery while developing client relationships, supporting business strategy and mentoring a growing team of ecological professionals.

The position would suit an experienced Associate Director or Director looking to lead a nationally recognised ecology team within a multidisciplinary environmental consultancy.

Key Responsibilities

Typical responsibilities may include:

• Leading and developing the Ecology & Biodiversity business across the UK
• Providing technical leadership across ecology, biodiversity and environmental projects
• Managing Ecology, Ornithology and Ecological Clerk of Works (ECoW) teams
• Coordinating Ecology & Biodiversity Managers to ensure consistent technical and operational excellence
• Delivering business growth, profitability and strategic objectives
• Managing clients, multidisciplinary projects and technical teams
• Leading business development activities and developing long-term client relationships
• Managing commercial performance, project budgets and financial reporting
• Leading bids, framework appointments and proposal submissions
• Preparing and reviewing technical ecological reports
• Delivering mentoring, coaching and technical training
• Supporting the development of team strategy, business plans and future growth
• Ensuring high standards of project delivery, client satisfaction and technical quality

Candidate Requirements

Candidates should demonstrate extensive ecology consultancy experience combined with strong technical leadership and commercial management capability.

The successful individual will ideally possess:

• A BSc and/or MSc in Ecology or a related discipline
• Membership of CIEEM or an equivalent professional body
• Chartered Ecologist status would be advantageous
• Extensive experience delivering ecological consultancy projects
• Strong technical capability across:
  • Habitat surveys and assessment
  • Protected species surveys, mitigation and licensing
  • Ornithological surveys and assessment
  • Ecological Clerk of Works (ECoW)
  • Construction ecological support
  • Ecological project management
  • Biodiversity Net Gain (BNG)
  • Environmental, Social & Governance (ESG)
  • Ecological Impact Assessments (EcIA)
  • Environmental Impact Assessment (EIA) chapters
  • Habitat Regulations Appraisals (HRA)
  • Appropriate Assessments (AA)
  • Geographic Information Systems (GIS)

• Excellent understanding of, UK wildlife legislation, Ecological survey guidance and UK planning processes
• Experience reviewing and coordinating EIA chapters
• Experience reviewing HRA and Appropriate Assessments
• Strong background in one or more ecological disciplines including habitats, protected species or ornithology
• Experience delivering Habitat monitoring, Habitat restoration and Construction ecological support

• Experience managing ecological service frameworks
• Experience managing project budgets and financial reporting
• Experience leading multidisciplinary ecology teams
• Experience managing and mentoring staff, including senior personnel
• Excellent report writing, communication and client management skills
• Proven experience developing business strategy and supporting business growth

Additional Requirements

• Willingness to travel throughout the UK, including occasional overnight stays
• Hybrid and flexible working arrangements

Send your CV & Details to – CV@charlesfranciscooper.co.uk  (please state in the Subject line. Applying for Director – Ecology & Biodiversity)

Charles Francis Cooper celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

(Charles Francis Cooper are acting as an employment agency)

Keywords

Director Ecology | Ecology Director | Biodiversity | Ecological Consultancy | EcIA | EIA | HRA | Appropriate Assessment | Protected Species | Ornithology | Habitat Survey | ECoW | BNG | ESG | GIS | CIEEM | Chartered Ecologist | Ecology Management | Environmental Consultancy

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What we need in the Fire and Explosion Forensic Investigator
They presently have a number of vacancies for scientists and engineers to undertake forensic investigations of a wide range of fires and explosions. Investigations will usually be undertaken for insurance related purposes. Their clients include international insurers, loss adjusters, solicitors, marine Protection and Indemnity clubs and insurance brokers. Our clients require clear and accurate technical advice regarding the cause of the fire or explosion and assistance with determining liability, sometimes at very short notice.

The Nature of the Work for the Fire and Explosion Forensic Investigator
They are offering you a rare opportunity to enter a unique and very rewarding profession in which the variety and the nature of the technically focused work is extremely diverse and challenging, thus providing you with what we consider is unrivalled job satisfaction. A key attraction of this role is that you will typically have the opportunity to be responsible for seeing a technical investigation through from beginning to end from initially collecting the evidence on site to preparing the final technical report and ultimately giving expert evidence in Court.

You will have the opportunity to investigate a wide range of fires and explosions involving ultimately super tankers and commercial airliners but initially more probably house, office and appliance fires. The entirely unpredictable nature and location of the work are key attractions of this role.

The work will often require you to examine failed components and other physical evidence in a laboratory environment. There is a practical element to the job in that occasionally you will be required to carefully dismantle machinery, equipment or component assemblies in a systematic manner to obtain the evidence that you require to determine the cause of the fire or explosion. This practical aspect of the work also extends to the requirement to devise and possibly undertake tests, possibly with outside agencies or contractors, as and when the need arises.

The role of a Fire and Explosion Forensic Investigator

• Conducting site-based investigations to record and gather the available physical evidence.
• Liaising with Police, Fire Brigade, Health and Safety Executive personnel, who may be in control of the site.
• Obtaining details regarding the background and circumstances surrounding the incident by interviewing individuals associated with the incident.
• Undertaking telephone and Internet enquiries, possibly in liaison with our team of in-house librarians.
• Reviewing technical documentation that may include manuals and maintenance records.
• Consulting relevant standards, regulations and other published guidance.
• Undertaking technical literature reviews.
• Providing the client with timely preliminary verbal and/or written advice in a form that can be readily understood by a layperson and ultimately a Judge.
• Conducting detailed laboratory-based examinations.
• Devising and conducting tests.
• Preparing reports that may be in the form of a brief letter style report or in the form of a detailed, illustrated report for Court proceedings.
• Meetings with experts appointed by the other involved parties as part of the litigation process.
• Providing expert witness evidence in Court, which will involve being questioned in depth by a Barrister, who will have been briefed by a technical expert.

Here few examples of the types of investigation undertaken

• Explosion of a tanker whilst undergoing work in dry-dock.
• Fire in a commercial airliner during cleaning.
• Fire that caused the almost total destruction of a superstore.
• Deliberate fire involving fatalities in a hotel.
• Explosion in a house following a gas leak.
• Deliberate fire in a commercial premise to defraud the insurance company.
• Fire involving white goods; washing machines, tumble dryers, dishwashers etc.

Their Requirements for a Fire and Explosion Forensic Investigator
The fire and explosion investigator position are technically demanding, challenging and most rewarding role requiring not only a thorough understanding of basic chemistry and physics but also the ability to tackle problems from first principles.

Ideally you will:

• Have attained a good honours degree in a science or engineering discipline (Chemistry Preferred).
• Have gained several years of postgraduate experience.
• Have an aptitude and enthusiasm for problem solving.
• Be self-motivated and be able to work effectively under pressure.
• Be practical, meticulous and able to work in a systematic manner.
• Have common sense and be able to analyse information critically.
• Have the ability to communicate technical concepts clearly, both verbally and in writing, to others less informed.
• Be prepared to be flexible and work unpredictable hours, as and where the work demands, including occasionally overseas.
• Be prepared to provide expert witness evidence in Court when required.

Package

• Travel Allowance
• Where appropriate a relocation package is available
• Highly competitive starting salary
• Unparalleled prospects.
• five weeks holiday
• CPF – social security savings scheme
• Private Healthcare
• Medical Insurance
• Life Assurance (death in service)

Send your CV & Details to – CV@charlesfranciscooper.co.uk

(please state in the Subject line – Fire and Explosion Expert Witness Singapore)

Charles Francis Cooper celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

(Charles Francis Cooper are acting as an employment agency)

Keywords

Fire, Explosion, Engineer, Engineering, failure investigation, Forensic investigation,

The post Fire & Explosion Expert Witness appeared first on Charles Francis Cooper.

Competitive – discussed on application

Overview

Our client is an established international scientific and technical consultancy providing independent forensic investigation, scientific consultancy, surveying, testing and expert witness services across a broad range of industries.

They are seeking a Head of Group – Fire & Explosion to undertake and support complex fire and explosion investigations worldwide. The position combines hands-on forensic investigation with the technical judgement required to assess multidisciplinary incidents involving electrical, mechanical and chemical factors.

The role sits within a multidisciplinary consultancy environment, with investigators able to draw upon specialist scientific, engineering and laboratory expertise when an investigation extends beyond their own technical discipline.

The Role

The successful candidate will lead the global team of Fire & Explosion experts, combining technical leadership with responsibility for developing client relationships, networking and supporting business development across the Group.

Alongside this leadership remit, they will remain technically active, personally investigating the origin, cause and circumstances of fires and explosions across a diverse range of incidents, working independently or alongside other scientific and engineering specialists as required.

Responsibilities will include:

• Responding to live fire and explosion incidents, including international attendance at short notice.
• Conducting systematic scene examinations to establish the origin and root cause of fires and explosions.
• Assessing electrical, mechanical and chemical factors relevant to incident causation and recognising when additional specialist expertise is required.
• Gathering, preserving and evaluating physical evidence from incident scenes.
• Undertaking practical debris examination, recording and excavation.
• Identifying and obtaining appropriate samples for subsequent testing and laboratory analysis.
• Evaluating witness evidence alongside electronic, documentary and physical evidence.
• Using laboratory investigation and analytical testing to support determination of causation.
• Considering potential ignition sources, fire development and spread when reconstructing incidents.
• Assessing material behaviour in fire environments, including potential fire propagation and susceptibility to spontaneous ignition where relevant.
• Contributing to the use of physical or mathematical models and three-dimensional fire-scene modelling where appropriate to the investigation.
• Producing clear, technically robust reports suitable for insurers, lawyers, technical specialists and other interested parties.
• Presenting and defending technical findings under peer scrutiny.
• Providing expert evidence in court or arbitration where required.
• Conducting investigations and maintaining evidence and records to appropriate forensic standards.

Candidates must demonstrate:

• Strong practical and theoretical problem-solving ability within complex technical investigations.
• The ability to investigate fires and explosions methodically and objectively, working from the available physical, documentary, electronic and witness evidence.
• An understanding of electrical, mechanical and chemical factors in fire and explosion incidents.
• Sound judgement in identifying issues outside their own technical specialism and engaging appropriate experts.
• The ability to operate effectively and make technical decisions at incident scenes, including when working independently.
• Strong evidence recording, analytical and technical report-writing skills.
• The ability to explain complex technical findings clearly to both specialist and non-technical audiences.
• The technical confidence to support conclusions when subjected to critical review or cross-examination.
• Willingness and availability to travel internationally at short notice.

Qualifications

• A suitable Bachelor’s degree in Science or Engineering.
• A related Doctorate is preferred.
• Chartered is preferred

Ideally You Will Have

• Previous experience of fire and explosion investigation and/or forensic consultancy.
• Experience undertaking practical, hands-on incident and scene investigation.
• Experience integrating scene evidence with laboratory or scientific analysis.
• Experience preparing technical or expert reports arising from forensic investigations.
• Exposure to expert witness work, court proceedings or arbitration.
• Experience working across multidisciplinary investigations involving scientific and engineering specialists.
• The ability to work across a varied caseload involving different industries, incident types and technical causes.

Working Arrangements

• Based in London or Cardiff.
• Significant incident-driven travel should be expected and be willing and able to travel worldwide at short notice.
• Investigations may be undertaken independently or as part of a multidisciplinary team depending upon the nature and complexity of the incident.

Package

• Competitive terms and conditions.
• Full details discussed on application.

Application Details

Send your CV & Details to – CV@charlesfranciscooper.co.uk (please state in the Subject line – Head of Group – Fire & Explosion)

Charles Francis Cooper celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

(Charles Francis Cooper are acting as an employment agency)

Keywords

Fire & Explosion, Fire Investigation, Explosion Investigation, Forensic Investigation, Forensic Engineering, Root Cause Investigation, Origin and Cause, Fire Scene Investigation, Explosion Scene Investigation, Incident Investigation, Failure Investigation, Evidence Examination, Debris Examination, Laboratory Analysis, Accelerant Residues, Ignition Sources, Fire Growth, Fire Spread, Spontaneous Ignition, Fire Modelling, Expert Witness, Court Evidence, Arbitration, Scientific Consultancy, Engineering Consultancy, Electrical Engineering, Mechanical Engineering, Chemical Engineering, Materials Science, Head of Group, Head of Department, Team Lead, Principal Investigator

The post Head of Group – Fire & Explosion appeared first on Charles Francis Cooper.

Overview

Our client is seeking an experienced Structural Engineer to take on a leadership role within a growing civil and structural engineering team supporting complex industrial and infrastructure projects across the UK.

This position combines technical delivery with team leadership and client engagement. The successful individual will guide structural engineering projects from concept design through to detailed engineering, working closely with multidisciplinary teams and supporting business growth across key industrial sectors.

Projects are typically delivered in sectors such as energy, manufacturing and industrial processing environments, where structural design must consider operational, safety and regulatory constraints.

Key Responsibilities

Typical responsibilities may include:

• Leading and managing a team of structural engineers and supporting their technical development
• Delivering structural engineering projects from feasibility and concept design through to detailed design and implementation
• Managing the design process for industrial and commercial structures while ensuring compliance with current engineering codes and standards
• Working collaboratively with multidisciplinary engineering and environmental teams during project delivery
• Supporting tender preparation, bid submissions and proposal development
• Developing and maintaining strong client relationships
• Managing project scope, programme, resources and commercial delivery
• Meeting clients to define project requirements and develop appropriate engineering solutions
• Ensuring technical quality and compliance across project deliverables
• Mentoring junior engineers and contributing to team development

Candidate Requirements

Candidates should demonstrate strong structural engineering capability combined with leadership experience within engineering consultancy or industrial project environments.

The successful individual will ideally possess:

• A degree in Civil Engineering, Structural Engineering or a closely related discipline
• Experience delivering structural design projects within an engineering consultancy environment
• Chartered status with IStructE or ICE would be preferred, although other relevant qualifications and equivalent professional experience will also be considered
• Strong knowledge of structural design codes, standards and engineering best practice
• Experience managing engineering projects and leading technical teams
• Strong client-facing communication skills and ability to develop professional relationships
• Experience contributing to commercial proposals and business development activities
• Ability to manage multiple projects while maintaining technical quality and delivery deadlines

Working Arrangements

The role can be based on several UK office locations with flexible and hybrid working options available. Some travel may be required depending on project demands.

Send your CV & Details to – CV@charlesfranciscooper.co.uk  (please state in the Subject line – Structural Engineering Team Lead Application)

Charles Francis Cooper celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

(Charles Francis Cooper are acting as an employment agency)

Keywords:
Structural Engineering | Structural Design | Civil Engineering | Industrial Structures | Engineering Consultancy | Project Leadership | Structural Analysis | Engineering Projects

The post Structural Technical Director appeared first on Charles Francis Cooper.

Overview

Our client is seeking a commercially astute and technically credible professional to lead the delivery of complex energy and decarbonisation programmes across the UK public sector.

The role combines programme leadership, technical advisory and business development responsibilities. The successful candidate will support public sector clients in developing, procuring and delivering decarbonisation strategies and programmes, while contributing to growth through opportunity identification, client engagement and bid leadership.

Key Responsibilities

Client & Market Development

• Identifying and developing new opportunities across the public sector decarbonisation market
• Building relationships with estates, sustainability and capital programme stakeholders
• Leading and supporting bid development, proposal submissions and framework call-offs
• Contributing to development of new service lines, sectors and technology offerings
• Maintaining strong understanding of UK Net Zero policy, funding mechanisms and framework landscape

Programme & Project Leadership

• Leading end-to-end delivery of energy and decarbonisation programmes
• Managing multidisciplinary teams, budgets and delivery risk
• Providing senior client liaison and governance reporting
• Translating technical assessments and strategies into deliverable programmes
• Overseeing full project lifecycle:
  • Strategy
  • Feasibility
  • Business case
  • Procurement
  • Construction
  • Performance monitoring

Technical & Commercial Advisory

• Advising on low-carbon heat systems, including:
  • Heat pumps
  • Heat networks
  • Electrification

• Supporting whole-building retrofit programmes, including:
  • Fabric-first approaches
  • MEP optimisation

• Advising on on-site renewables and energy storage solutions
• Supporting Energy Performance Contracting (EPC) and RE:FIT-style delivery models
• Leading development of funding business cases
• Supporting financial modelling and investment appraisal
• Advising on risk allocation, delivery models and commercial structuring

Procurement & Contract Management

• Developing scopes for retrofit, low-carbon heat and infrastructure projects
• Supporting procurement via public sector frameworks including:
  • CCS
  • RE:FIT
  • SCAPE
  • Pagabo
  • NHS SBS
• Ensuring compliance with public procurement regulations

Candidate Requirements

Candidates should demonstrate strong experience in delivering decarbonisation programmes within the public sector or built environment.

The successful candidate will ideally possess:

• Significant experience delivering energy or decarbonisation programmes
• Proven experience managing complex, multi-stakeholder projects
• Strong understanding of:
  • UK Net Zero policy and public sector drivers
  • Funding mechanisms and capital governance processes
  • Public procurement and framework-based delivery
• Strong data interpretation and asset planning capability
• Experience converting technical analysis into investable programmes
• Experience supporting business development, bids or opportunity origination
• Strong client-facing communication and relationship skills

Desirable Experience

• Experience with Energy Performance Contracting (EPC) or RE:FIT-style delivery
• Background in engineering, building services, energy management or infrastructure
• Experience in financial modelling and business case development
• Knowledge of:
  • Heat networks
  • Large-scale retrofit delivery
  • Estate-wide decarbonisation programmes

Additional Requirements

• Full UK driving licence (desirable)
• Legal right to live and work in the UK

Send your CV & Details to – CV@charlesfranciscooper.co.uk (please state in the Subject line – Energy & Decarbonisation Programme Lead application)

Charles Francis Cooper celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
(Charles Francis Cooper are acting as an employment agency)

Keywords

Decarbonisation | Net Zero | Energy Programmes | Public Sector | Energy Efficiency | Retrofit | Heat Pumps | Heat Networks | EPC | RE:FIT | Financial Modelling | Asset Planning | Infrastructure | Low Carbon Energy | Built Environment

The post Energy & Decarbonisation Programme Lead appeared first on Charles Francis Cooper.

Overview

Our client is seeking a Senior or Principal Consultant specialising in air quality assessment and atmospheric dispersion modelling to support environmental consultancy projects across the UK.

The successful candidate will deliver technical air quality and odour assessments in support of planning applications, environmental permitting and Environmental Impact Assessments (EIA). The role involves technical analysis, dispersion modelling, report preparation and collaboration with multidisciplinary environmental teams.

This position will suit an experienced consultant capable of managing air quality projects while supporting junior staff and maintaining strong client relationships.

Key Responsibilities

The successful candidate will deliver high-quality technical work across a range of process safety projects.

Typical responsibilities may include:

• Managing and delivering Air Quality Assessments to support planning applications and environmental permitting
• Completing Air Quality and Odour Assessments including site visits, technical data analysis and detailed reporting
• Preparing Air Quality and Odour Chapters for Environmental Impact Assessments (EIA)
• Undertaking atmospheric dispersion modelling using recognised modelling software
• Carrying out modelling using ADMS and ADMS Roads
• Conducting specialist assessments including ammonia dispersion modelling and fire dispersion modelling
• Producing air quality mapping and spatial analysis using QGIS or equivalent GIS platforms
• Interpreting environmental monitoring data and emissions data for modelling purposes
• Supporting emerging air quality assessment areas across industrial and infrastructure sectors
• Liaising with regulators, planners and multidisciplinary environmental teams
• Building and maintaining strong relationships with clients and internal technical specialists

Candidate Requirements

Candidates should demonstrate a strong technical background in process safety, engineering risk management or a related discipline.

The successful individual will ideally possess:

• A degree in Environmental Science, Environmental Engineering, Atmospheric Science, Chemical Engineering, Geography or a related discipline
• Professional chartership (or similar) would be advantageous
• Membership of the Institute of Air Quality Management (IAQM) would be viewed favourable
• Proven experience delivering air quality assessments within an environmental consultancy

• Experience preparing air quality assessments for planning applications and environmental permitting

• Practical experience conducting atmospheric dispersion modelling

• Experience using ADMS and ADMS Roads

• Experience producing air quality maps using QGIS or equivalent GIS software

• Experience preparing EIA air quality chapters

• Strong technical report writing and analytical skills

• Experience undertaking site visits, data analysis and environmental assessment reporting

• Ability to manage projects and communicate effectively with clients and technical teams
• A full UK driving licence

Working Arrangements

The role can be based from one of several UK offices with hybrid working available. Some travel will be required for project work, including occasional multi-day site visits where overnight stays may be necessary.

Send your CV & Details to – CV@charlesfranciscooper.co.uk  (please state in the Subject line – Air Quality & Environmental Consultant application)

Charles Francis Cooper celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

(Charles Francis Cooper are acting as an employment agency)

Keywords:
Air Quality | Atmospheric Dispersion Modelling | ADMS | ADMS Roads | Environmental Impact Assessment | Air Quality Assessment | Environmental Permitting | QGIS | Odour Assessment | Environmental Consultancy

The post Senior / Principal Air Quality & Environmental Consultant appeared first on Charles Francis Cooper.